HubSpot Reporting: Data-Driven Marketing in 2026

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Staying ahead in 2026 requires marketers to be data-driven and adaptable. One platform enabling this is HubSpot, particularly with its advanced reporting features. Are you ready to unlock the secrets of HubSpot’s reporting tools and use them to drive your marketing success?

Key Takeaways

  • Configure custom HubSpot dashboards to track key performance indicators (KPIs) relevant to your specific marketing goals.
  • Use HubSpot’s forecasting tools to predict future sales performance based on current marketing campaign metrics.
  • Implement A/B testing within HubSpot’s email marketing module and analyze the results in the reporting dashboard to improve open and click-through rates.

Step 1: Accessing HubSpot’s Reporting Dashboard

First things first: getting to the reports. In the HubSpot interface, navigate to the top navigation bar. You’ll see a menu item labeled “Reports.” Hover over it, and a dropdown menu will appear. Select “Dashboards” from that menu. This takes you to the main dashboard area, where you can view existing dashboards or create new ones.

Creating a New Dashboard

  1. Click the “Create dashboard” button in the upper right-hand corner.
  2. You’ll be prompted to choose between a blank dashboard or a template. I recommend starting with a template if you’re new to HubSpot reporting. For example, the “Marketing Overview” template provides a solid foundation.
  3. Name your dashboard. I usually name mine based on the specific campaign or client I’m working on. For instance, “Q3 Lead Generation Campaign Dashboard.”
  4. Click “Create dashboard.”

Pro Tip: Use a clear and descriptive name for your dashboard. This makes it easier to find and manage later.

Common Mistake: Overloading your dashboard with too many reports. Focus on the most important metrics.

Expected Outcome: A new, blank, or template-populated dashboard ready for customization.

Step 2: Adding Reports to Your Dashboard

Now that you have a dashboard, it’s time to populate it with reports. HubSpot offers a wide variety of pre-built reports, and you can also create custom reports.

Adding Pre-Built Reports

  1. Click the “Add report” button in the upper right-hand corner of your dashboard.
  2. A sidebar will appear on the right-hand side, listing available reports. You can browse by category (e.g., “Marketing,” “Sales,” “Service”) or search for a specific report by name.
  3. Let’s say you want to add a report showing website traffic. Search for “Website Traffic” in the search bar.
  4. Click on the “Website Traffic Analytics” report. A preview will appear.
  5. If the report looks good, click “Add to dashboard.”

Creating Custom Reports

  1. From the “Add report” sidebar, click the “Create custom report” button.
  2. You’ll be prompted to choose a report type. The most common types are “Single object report,” “Cross object report,” and “Funnel report.” For example, if you want to track the performance of your blog posts, choose “Single object report” and select “Blog posts” as the primary object.
  3. Use the drag-and-drop interface to add properties and metrics to your report. For instance, you might want to track “Views,” “Clicks,” and “Conversion Rate” for each blog post.
  4. Apply filters to narrow down your data. For example, you could filter by date range or by blog post category.
  5. Save your report and add it to your dashboard.

Pro Tip: Experiment with different report types and metrics to find what works best for you. Don’t be afraid to create multiple versions of the same report with different filters.

Common Mistake: Not defining clear goals before creating reports. What questions are you trying to answer?

Expected Outcome: Your dashboard populated with relevant reports, providing insights into your marketing performance.

Step 3: Customizing Your Reports and Dashboards

HubSpot’s default reports are good, but customization is where the real power lies. You can tailor reports to show exactly the data you need, in the format you prefer.

Editing Existing Reports

  1. Hover over the report you want to edit on your dashboard.
  2. Click the “Actions” dropdown menu in the upper right-hand corner of the report.
  3. Select “Edit.”
  4. You’ll be taken to the report editor, where you can change the properties, metrics, filters, and visualization type.
  5. For example, you might want to change the visualization type from a line chart to a bar chart. In the “Visualization” tab, select “Bar” from the “Chart type” dropdown menu.
  6. Click “Save” to apply your changes.

Filtering Data

Filters are essential for drilling down into specific segments of your data. You can filter by date range, contact property, company property, deal stage, and more.

  1. In the report editor, click the “Filters” tab.
  2. Click “Add filter.”
  3. Choose the property you want to filter by. For example, you might want to filter by “Create date.”
  4. Select the filter operator (e.g., “is equal to,” “is greater than,” “is between”).
  5. Enter the filter value. For example, you might want to filter for leads created in the last month.
  6. Click “Apply filter.”

Arranging Your Dashboard

The layout of your dashboard can significantly impact its usability. HubSpot allows you to drag and drop reports to arrange them in the order that makes the most sense for you.

  1. Simply click and drag a report to move it to a new position on the dashboard.
  2. You can also resize reports by dragging the corners.
  3. Consider grouping related reports together. For example, you might want to group all your website traffic reports together.

Pro Tip: Regularly review and update your dashboards to ensure they’re still relevant and providing valuable insights. For more on this, see our article about smarter marketing strategies.

Common Mistake: Not using filters effectively. Filters allow you to segment your data and identify trends that might otherwise be missed.

Expected Outcome: A customized dashboard that provides a clear and concise overview of your marketing performance.

Step 4: Using HubSpot’s Forecasting Tools

Beyond simple reporting, HubSpot’s forecasting tools can help you predict future sales performance based on your current marketing efforts. This is crucial for planning and resource allocation.

Accessing the Forecasting Module

  1. In the HubSpot interface, navigate to “Sales” > “Forecasts.”
  2. You’ll see a visual representation of your current sales pipeline and projected revenue.

Customizing Your Forecast

  1. Click the “Settings” button in the upper right-hand corner of the forecasting module.
  2. You can adjust the forecast calculation method, the deal stages included in the forecast, and the weighting assigned to each deal stage.
  3. For example, you might want to increase the weighting for deals in the “Proposal sent” stage, as these deals are closer to closing.

Analyzing Your Forecast

HubSpot’s forecasting module provides several reports to help you analyze your forecast.

  • The “Forecast vs. Quota” report shows how your current forecast compares to your sales quota.
  • The “Pipeline Analysis” report shows the distribution of deals across different deal stages.
  • The “Deals Closing This Month” report shows all the deals that are expected to close this month.

Pro Tip: Regularly update your deal stages and close dates to ensure the accuracy of your forecast. The forecast is only as good as the data you put into it.

Common Mistake: Relying solely on the forecast without considering other factors, such as market conditions and competitor activity. Always use your judgment.

Expected Outcome: A reliable forecast of future sales performance, enabling you to make informed decisions about your marketing and sales strategies.

Step 5: A/B Testing and Reporting in Email Marketing

HubSpot’s email marketing module allows for A/B testing, a critical component of marketing and forward-looking strategies. By testing different email elements, you can optimize your campaigns for better results.

Setting Up an A/B Test

  1. Navigate to “Marketing” > “Email.”
  2. Create a new email or edit an existing one.
  3. Click the “A/B Test” button at the top of the email editor.
  4. You’ll be prompted to create a variation of your email. You can test different subject lines, content, calls to action, or even send times.
  5. For example, you might want to test two different subject lines to see which one generates a higher open rate.
  6. Set the percentage of recipients who will receive each variation. I often start with a 50/50 split.
  7. Choose a winning metric. This is the metric that HubSpot will use to determine which variation is the winner. Common winning metrics include open rate, click-through rate, and conversion rate.
  8. Schedule your email.

Analyzing A/B Test Results

  1. After your email has been sent, navigate back to the email editor.
  2. Click the “A/B Test” tab.
  3. You’ll see a report showing the performance of each variation. The report will include metrics such as open rate, click-through rate, and conversion rate.
  4. HubSpot will automatically declare a winner based on the winning metric you selected.
  5. Use these insights to improve future email campaigns.

I had a client last year who was struggling with low email open rates. We ran a series of A/B tests on their subject lines and found that using emojis significantly increased open rates. This simple change resulted in a 20% increase in leads generated from email marketing.

Pro Tip: Only test one element at a time to ensure you know which change is responsible for the results. A/B testing is an iterative process. Continuously test and refine your emails to improve performance. If you need help with training, check out our tech how-tos for teams.

Common Mistake: Not testing enough variations. The more variations you test, the more likely you are to find a winning combination.

Expected Outcome: Improved email performance through data-driven optimization.

Can I export reports from HubSpot?

Yes, you can export reports from HubSpot in various formats, including CSV, Excel, and PDF. Simply click the “Export” button in the upper right-hand corner of the report.

How often should I update my dashboards?

I recommend updating your dashboards at least once a week, or more frequently if you’re running a particularly active campaign. Regular updates ensure that you have the most up-to-date information.

What are some other useful HubSpot integrations for reporting?

HubSpot integrates with a wide range of other tools, including Google Analytics, Salesforce, and many more. These integrations can provide even more comprehensive reporting capabilities.

Is there a limit to the number of dashboards I can create?

The number of dashboards you can create depends on your HubSpot subscription level. Higher-tier subscriptions allow for more dashboards.

How do I share my dashboards with other members of my team?

You can share your dashboards with other members of your team by clicking the “Share” button in the upper right-hand corner of the dashboard. You can grant different levels of access, such as view-only or edit access.

HubSpot’s reporting capabilities are a powerful tool for any marketing professional. By following these steps and continuously refining your approach, you can gain valuable insights into your marketing performance and drive better results.

Don’t just passively observe your data; actively use HubSpot’s insights to refine your campaigns in real-time. Start by creating a single, focused dashboard for your most critical campaign and commit to reviewing it daily for the next two weeks. You’ll be surprised at the immediate impact on your decision-making and results. For more on making the best decisions for your business, see how insightful decisions win.

Amanda Baker

Senior Director of Marketing Innovation Certified Digital Marketing Professional (CDMP)

Amanda Baker is a seasoned Marketing Strategist with over a decade of experience driving growth and innovation within the marketing landscape. Throughout her career, she has spearheaded successful campaigns for both Fortune 500 companies and burgeoning startups. As the Senior Director of Marketing Innovation at Nova Dynamics, Amanda leads a team focused on developing cutting-edge marketing solutions. Prior to Nova Dynamics, she honed her skills at Global Reach Enterprises, where she was instrumental in increasing lead generation by 40% in a single quarter. Amanda is a sought-after speaker and thought leader in the field.